Terms of service

Terms of Service

By using this website and placing an order with 1004 Wishes, you agree to the following terms.

Personalized Orders
Many of our products are personalized and made to order. Customers are responsible for providing the correct name, spelling, color, charm, and other personalization details when placing an order.

Please carefully review all personalization information before submitting your order. Once production has started, changes or cancellations may not be possible.

Product Appearance
Because our products are handmade and personalized, slight variations in color, placement, size, or appearance may occur. Colors may also appear slightly different depending on your screen or device.

Pricing & Payment
All prices are listed in U.S. dollars. Payment must be completed at checkout before an order can be processed.

Shipping
Processing and shipping times are estimates and are not guaranteed. Please refer to our Shipping Policy for additional information.

Returns & Refunds
Personalized and custom-made items are generally not eligible for returns or exchanges. If your order arrives damaged or we made an error with your personalization, please contact us so we can help resolve the issue.

Contact
If you have any questions regarding your order or these terms, please contact us at 1004wishesco@gmail.com.

Thank you for choosing 1004 Wishes.